Understanding ISO 9001 for Healthcare
(Plexus International)
Learn the concepts of ISO 9001 through the use of hands-on, interactive learning. This course covers an in-depth, clause by clause review of the Standard.

Length:  2 days  

Prerequisites:  None

Learning Objectives:
  • Demonstrate an understanding of the  purpose and intent of the ISO 9001 Standard  through a clause by clause review
  • Demonstrate an understanding of the process approach and relate how it impacts the use of ISO 9001
  • Apply each of the standard’s clauses to healthcare
  • Develop and utilize Turtle Diagrams
Who Should attend:
  • Any member of an ISO 9001:2008 implementation team
  • New internal auditors and experienced auditors that have not attended training in over three years
  • Representatives from key functional groups involved in an organization’s quality management system

Agenda:

Day 1
  • Purpose and Objectives
  • Process Approach and Impacts
  • Clause by clause review of ISO 9001 from a healthcare perspective

Day 2
  • Clause by clause review of ISO 9001 from a healthcare perspective
  • Quality Management Principles
  • Closure and Planning:  Opportunities, roadblocks and implementation planning