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Understanding ISO 9001 for Healthcare
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Learn the concepts of ISO 9001 through the use of hands-on, interactive learning. This course covers an in-depth, clause by clause review of the Standard.
Length: 2 days
Prerequisites: None
Learning Objectives:
Agenda:
Day 1
Day 2
Length: 2 days
Prerequisites: None
Learning Objectives:
- Demonstrate an understanding of the purpose and intent of the ISO 9001 Standard through a clause by clause review
- Demonstrate an understanding of the process approach and relate how it impacts the use of ISO 9001
- Apply each of the standard’s clauses to healthcare
- Develop and utilize Turtle Diagrams
- Any member of an ISO 9001:2008 implementation team
- New internal auditors and experienced auditors that have not attended training in over three years
- Representatives from key functional groups involved in an organization’s quality management system
Agenda:
Day 1
- Purpose and Objectives
- Process Approach and Impacts
- Clause by clause review of ISO 9001 from a healthcare perspective
Day 2
- Clause by clause review of ISO 9001 from a healthcare perspective
- Quality Management Principles
- Closure and Planning: Opportunities, roadblocks and implementation planning