Optimizing your Accreditation, PRN
ISO 9001 Internal Auditor Class (Exemplar Global) with Value-Added Auditing emphasis (Plexus International)
This course provides either new or current internal auditors and understanding of ISO 9001 and a process approach methodology. Participants will acquire the necessary skills to become a leader in preparing and conducting audits from a value-added perspective. This is accomplished through interactive methods and by avoiding lecture-based learning. A successful completion of Plexus International’s "Exemplar Global - Certified Internal Auditor Training” meets the training requirements for certification of individual QMS Internal Auditors.
Learning Objectives:
- Perform audits based on ISO 19011
- Demonstrate an understanding of the ISO9001 Standard and the Process Approach
- Form an audit team
- Conduct an audit meeting
- Determine needed documentation and organize according to the standard
- Classify, record, and resolve non-conformities
- Identify added value through the internal audit process
- Implement preventive measures to avoid future non-conformities
Course Agenda:
Day 1
- Introduction
- Review Student Requirements
- Review Course Agenda
- Review Written Examination and Continual Evaluation Information
- Understanding ISO 9001:2015 from a healthcare perspective
Day 2
- Understanding ISO 9001:2015 from a healthcare perspective (con’t)
- Linkages to Quality Management Principles
- Auditing Skills
Day 3
- Exemplar Global QMS Internal Auditor Certification Handbook
- Auditing Skills
- Auditing Application
- Written Examination (Optional)
Risk-based thinking
Learn the taxonomy and concepts of Risk through the use of hands-on, interactive learning. This portion of the Optimizing your Accreditation-PRN course covers an in-depth review of the basic risk management frameworks (ISO 31000), including risk management principles and their application in your hospitals ISO 9001:2015 system.
Learning Objectives:
- Demonstrate an understanding of the terms and definitions of the Risk taxonomy
- Demonstrate an understanding of the framework provided by ISO 31000
- Demonstrate an understanding of the risk management principles as applied to healthcare organizations
- Demonstrate an understanding of the integration of process management and risk management
Agenda:
Day 4
- Purpose and Objectives
- Terms and Definitions in Risk Taxonomy
- ISO 31000 Standard Risk Management Framework
- Risk Management Principles
- Basic risk tools for healthcare
- Integration of Process Management and Risk Management in hospitals
NIAHO Optimization and Integration
Learn how to integrate your ISO 9001:2015 and your NIAHO requirements to create a sustainable foundation for improvement. Through our unique learning model, you will gain knowledge and a new perspective on how to transition your accreditation into an asset for your hospital.
Learning Objectives:
- Demonstrate how to integrate risk-based thinking into all aspects of NIAHO
- Describe how to use ISO 9001 principles to meet NIAHO requirements
- Demonstrate how to prioritize your NIAHO efforts to ensure performance improvement
Agenda:
Day 5
- Mapping ISO 9001:2015 to NIAHO (Rev. 11)
- Value-adding NIAHO requirements
- Common concerns with NIAHO Corrective Actions
- Corrective>>Preventive>>Improvement
- Q&A