ISO 9001 Internal Auditor Class (Exemplar Global) 3-day
(Plexus International)

This course provides either new or current internal auditors and understanding of ISO 9001 and a process approach methodology. Participants will acquire the necessary skills to become a leader in preparing and conducting audits through interactive methods and avoiding lecture based learning. A successful completion of Plexus International’s "Exemplar Global - Certified Internal Auditor Training” meets the training requirements for certification of individual QMS Internal Auditors. This healthcare course is accredited by Exemplar Global.

Prerequisites: None

Learning Objectives:
  • Perform audits based on ISO 19011
  • Demonstrate an understanding of the ISO9001 Standard and the Process Approach 
  • Form an audit team 
  • Conduct an audit meeting 
  • Determine needed documentation and organize according to the standard 
  • Classify, record, and resolve non-conformities 
  • Implement preventive measures to avoid future non-conformities

Who should attend:

  • Any member of an ISO 9001 implementation team 
  • Employees at any level 
  • Representatives from key functional groups involved in an organization’s quality management system

Course Agenda:

Day 1
  • Introduction 
  • Review Student Requirements 
  • Review Course Agenda 
  • Review Written Examination and Continual Evaluation Information 
  • Understanding ISO 9001 from a healthcare perspective

Day 2 
  • Understanding ISO 9001:2008 from a healthcare perspective
  • Linkages to Quality Management Principles 
  • Auditing Skills 

Day 3 
  • RAB-QSA QMS Internal Auditor Certification Handbook 
  • Auditing Skills 
  • Auditing Application 
  • Written Examination

Certificates Awarded:
  • Those who pass will receive a certificate of successful completion, which satisfies the training requirement for individual QMS auditor certification by Exemplar Global 
  • Those who do not pass will receive a certificate of attendance.