BlueSynergy can provide you training using several formats depending on your needs. All of our courses can be delivered onsite at your hospital and many can be delivered in a webinar or video format. Our suite of training topics (including custom training) and courses can be seen below. Having worked in accredited hospitals, our trainers bring real experience and relate to your circumstances benefiting you and your entire hospital. Our ISO 9001 Lead Auditor for Healthcare course is accredited by Exemplar Global AND we offer an ISO 9001 Internal Auditor for Healthcare course that is also accredited by Exemplar Global. Both of these auditing courses meets the training requirements to become a certified auditor.
ISO 9001:2008 Transition to ISO 9001:2015
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This training is designed to provide education and training to the various levels of responsibility in your hospital. Taking an ISO 9001:2015 Auditing Course for Healthcare or an ISO 9001:2015 Standard's course probably will not achieve the desired level of knowledge necessary to implement the new 9001 requirements.
This training will vary depending on the your hospital's quality management system's maturity and the amount of time you have to make your transition. Your hospital is unique, therefore your transition training should be tailored to you. Contact us to chat about what may be best for you and your hospital. 
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Translating ISO 9001:2015 for Healthcare
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This course explains the concepts of ISO 9001:2015 through an in-depth, clause by clause review of the Standard from the healthcare perspective. In addition, NIAHO is (will be-remove?) referenced throughout the course.
Our healthcare perspective is from working in hospitals and healthcare, not just from auditing experience. 
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Executive Engagement
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Appropriate, relevant and timely education and training at the executive level is essential for every Quality Management System (QMS) and Enterprise Risk Management (ERM) plan. We offer a number of different training options for your leadership team. Placeholder 1 (Our leadership training-delete) it is more than just explaining requirements; we tailor the training/education message to be about your hospital Move up to placeholder1. we integrate your hospitals vision, mission, values, goals and objectives into each session. Session lengths vary based on your specific hospital's needs.
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Optimizing your Accreditation, PRN
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This course covers NIAHO, ISO 9001:2015, and Risk through these three (3) topics:
This course includes over $950 in licensed ISO Standards (9000, 9001, 9004, 17021, & 19011). 
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Implementing an ISO 9001 Audit Program
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Your internal audit program is one of the most resource intensive requirements of the DNV GL NIAHO accreditation. This one requirement impacts your entire hospital, including any outsourced services.
The number one asked question pertains to the implementation and maintenance of an internal audit program. Just meeting this requirement will not provide much value to your hospital. Providing auditor training or education about the ISO 9001:2015 standard will not provide the knowledge to effectively meet this requirement. Let us help you and your staff design a healthcare internal audit program that is based on your current needs and provides real future value to your leadership and stakeholders. 
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ISO 9001:2015 Internal Auditor for Healthcare
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We offer three different training courses for your ISO 9001:2015 Healthcare Internal Auditor training needs, with and without a certification exam
Lets chat about which course is right for you. 
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Healthcare Process and Risk Management
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This course is an immersion into an understanding of process management and control that becomes foundational for managing risks appropriately. Through an activity-based learning process, you will engage in building a basic process map that considers all appropriate influences on that process and (ultimately delete) the risk related to the process. You are now required to "integrate" your risks with your "business processes". This course will help you begin the effective journey.
(Further activities discuss the eventual maturation of the process and simple determination of process capability. Risk management is presented in four major steps:
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Value-Added Auditing
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Value-added auditing (VAA) is the process for conducting practical, cost effective, risk based audits in many different functional areas.
VAA is a proven method for looking at the effectiveness of a hospital's operational and financial performance. It has its roots in the US Government Accountability Office (GAO) “Yellow Book”. The Yellow book is an in-depth look at the activities (processes) that affect finances. VAA has evolved to fully integrate a full process (operational) perspective while understanding the financial effect on the organization. Value-added auditing can be defined as a systematic, objective appraisal by independent auditors to determine whether
(The four steps in the lifecycle of VAA include:
Each of these steps contains multiple components. We organize these components into levels of complexity to allow for a gradual change using a measured approach. Utilizing your time and resources over a planned timeline will better ensure sustainable success. A typical implementation may take up to four (4) years to implement a sustainable VAA program.-delete these sections?) The VAA is quickly gaining acceptance in the C-suite. Click on the link below for more information. (For more information about how implementing a Value-Added Auditing program can help drive your hospital's performance, click on the "Contact Us" button below for more information or download the associated white paper. .Delete this section?) 
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ISO 9001:2015 Lead Auditor for Healthcare
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Learn the full range of healthcare auditing skills that will help you become a strong advocate in your hospital's effort to obtain maximum value from your commitment to ISO 9001 and your DNV GL NIAHO accreditation. You will acquire the necessary skills to become a leader in preparing and conducting audits through interactive methods and avoiding lecture based learning.
Our ISO 9001:2015 Lead Auditor for Healthcare course has an exam. This course meets the requirements to become a certified lead auditor (not all do). If you are serious about about becoming a certified Lead Auditor, you need to successfully pass a course that is accredited and an exam that has been accredited. (This course accreditation (certification-delete) gives evidence to industry that a course is being delivered and examined in a reliable and consistent manner by trainers and examiners that are deemed competent.-delete this sentence). This is a Plexus International course (accredited by Exemplar Global) offered by BlueSynergy, a certified Plexus Provider. 
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Healthcare Management System Implementation
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This training was designed for hospitals that recently joined the DNV GL NIAHO accreditation program, hospitals that want to pivot their current management system, or healthcare organizations that want to implement a formal quality management system as part of their operations.
This training is tailored and specific to your hospital or healthcare organization (your organizations DNA). By understanding your hospitals culture, vision, strategic goals and objectives, we are able to assist you on a successful journey. This is not a cookie-cutter class, (This is a key difference with our program. Using a scripted healthcare course that is delivered at every organization may not provide the knowledge necessary for you to effectively implement a healthcare management system.-delete these 2 sentences). Lets schedule a time to chat about how we can help you implement a management system that your leadership and stakeholders will see value in. We can help you with these ISO standards and any combination of their integration::
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Custom Training and Education
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Custom courses maximize your training time by ensuring that the content is specific to your hospital's needs. These courses can be traditional classroom training, virtual training, computer based training or a combination of these. We can create these as a one-time event or we can help you keep current of any changes that may affect your course content.
(Do you have certified personnel in your organization? BlueSynergy can create the certification training based on your requirements. We can then custom create a web-based module for testing based on the training objectives. We will utilize the principles of ISO/IEC 17024 (General Requirements for the Certification of Personnel) in this process to ensure we meet your intent for the certification. Your certified personnel will then demonstrate the competencies that you desire. Some examples your hospital may be able to use:
Ask us about licensing custom courses. 
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